tradroom

Account & security

Everything about your own sign-in and personal data. You'll find all of these under the Admin tab once you're signed in.

Signing in and out

Sign in with your email and password at your tradroom address. To sign out, open Admin and use the avatar/sign-out option. Always sign out on a shared or public computer.

Changing your password

  1. Go to Admin → Change password.
  2. Enter your current password, then your new one twice.

Forgotten it entirely? On the login page choose Forgot password, and we'll email you a link to set a new one.

Passkeys (sign in without a password)

A passkey lets you sign in using your device's own unlock, your fingerprint, face, or screen PIN, instead of typing a password. It's quicker and harder for anyone else to use.

In plain terms: A passkey stays on your device (or in your phone/computer's keychain). Nothing to remember, nothing to type. You can still use your password too, so a passkey never locks you out.

To add one: go to Admin → Passkeys and follow the prompt on your device.

Changing your email address

  1. Go to Admin → Change email and enter the new address.
  2. We send a confirmation link to the new address. Open it to finish the change.

Until you confirm, your old email stays in place, so a typo can't lock you out.

Notifications & email

Under Admin → Install & notifications you choose exactly what reaches you. For each category, new resources, news, class reminders, you can turn device notifications and email on or off independently. Every category email also has a “Manage your notifications” link that brings you straight here.

Good to know: Account emails, sign-in, password, verification and invitations, are always sent, so you can't lock yourself out by turning things off. Only the optional category messages are affected.

Switching between your roles

If your email holds more than one role, a parent who also takes classes, a student at two schools, a Switch view control appears in the account menu and on the Admin tab. Pick which one you're acting as; the app remembers your choice. Accounts with a single role never see it.

Your data and privacy

Under Admin → Your data you can export a copy of your personal data and request erasure of it. These are your data-subject rights under GDPR. The Privacy Policy explains what's held, for how long, and who processes it.

Good to know: Student personal data on tradroom is access-controlled by role and every access is logged. The platform operator never sees individual student records, and no student data appears on any public page.

Getting help

Signed-in students can message their tutor, and staff can message an administrator, from Admin → Help & support. Not signed in, or stuck on sign-in itself? Contact us. See also Troubleshooting.